Treat Gambling as Entertainment
Pokies, Live Casino, Casino Games, sports betting and other
gambling formats involve financial risk. Their outcomes should
not be relied upon to provide regular income or solve financial
difficulties.
Money used for gambling should come only from an amount that
can be lost without affecting essential expenses, savings,
debt repayments or other financial commitments.
A previous win does not mean another win is due, and a previous
loss does not create an obligation for a later game or bet to
return that money.
Set a Spending Limit Before You Start
Decide how much money can reasonably be used for entertainment
before starting a Star City Casino session.
The amount should be based on personal finances rather than on
the size of a welcome bonus, tournament prize pool, loyalty
milestone, cashback offer or recent gambling result.
Once the planned amount has been reached, stop for the intended
period instead of increasing the budget because of excitement,
frustration or previous losses.
Set a Time Limit
Time can pass quickly during pokies, Live Casino, instant games,
tournament play or sports activity. Choosing a finishing time
before the session begins creates a boundary that does not
depend on whether recent results have been favourable.
Regular breaks also create an opportunity to reassess spending,
concentration and mood away from the immediate pace of the game
or event.
Deposit Limits
Where deposit-limit controls are available through a Star City
Casino account, they can be used to restrict how much money can
be added during a selected period.
A personal deposit limit can provide a practical barrier against
adding more funds than originally planned.
The account interface should be checked for the currently
available options and any conditions that apply when a limit
is set or changed.
Loss and Wager Limits
Deposit limits focus on money entering an account. Loss and
wager limits can create additional boundaries after funds are
already available.
A wager limit can restrict total staking activity during a
selected period, while a loss limit can focus on the amount
lost during that period.
These controls serve different purposes and can provide more
structure where a deposit limit alone is not enough.
Cooling-Off Periods
Cooling-off provides a temporary break from gambling. During an
active break, eligible gambling activity can be restricted for
the selected period.
The purpose is to make the decision to stop apply beyond a
single moment. Instead of reconsidering the decision each time
the site is opened, an account-level restriction can create a
defined period away from gambling.
Self-Exclusion
Self-exclusion is intended for people who need a stronger
restriction or a longer break from gambling.
An active exclusion should be treated seriously. It should not
be bypassed by attempting to create another account, changing
registration information or asking another person to gamble on
the excluded player's behalf.
Available account controls should be reviewed carefully before
selecting a self-exclusion period.
Do Not Chase Losses
Chasing losses occurs when spending, stake size or playing time
is increased in an attempt to recover money already lost.
This behaviour can quickly turn an entertainment budget into a
financial problem because a previous result does not make the
next independent gambling outcome more likely to be favourable.
If the purpose of the next wager has changed from entertainment
to recovering previous losses, that is a strong reason to stop
the session.
Avoid Gambling Under Emotional Pressure
Gambling decisions can become less considered when a person is
angry, anxious, distressed, exhausted or attempting to escape
another problem.
The same caution applies whenever concentration or judgement is
impaired. If decision-making does not feel clear, the safer
approach is to stop and return only when circumstances have
changed.
Warning Signs Worth Taking Seriously
Changes in gambling behaviour can develop gradually. A person
may begin spending more money or time than intended, repeatedly
breaking personal limits or feeling a growing need to increase
stakes.
Other warning signs can include hiding gambling from other
people, borrowing money to continue, chasing losses, losing
sleep, neglecting work or relationships, or becoming distressed
when unable to gamble.
These signs are reasons to reduce activity, take a complete
break or use stronger account controls rather than attempting
to solve the problem by continuing to gamble.
Review Your Account Activity
Reviewing account funding and gambling history can provide a
clearer picture of actual activity than memory alone.
Regular reviews can make increases in spending, longer sessions
or changes in gambling frequency easier to recognise.
If the account history looks uncomfortable or significantly
different from the original plan, that is a useful signal to
reduce activity or stop.
Bonuses Are Not the Same as Unrestricted Cash
Star City Casino promotions can include matched bonus value,
Free Spins, cashback or other promotional rewards, but these
should not automatically be treated as unrestricted cash.
Promotions can include qualifying deposits, wagering
requirements, eligible-game rules, expiry periods or other
conditions.
A bonus should never be used as a reason to deposit or wager
more than the amount already considered affordable.
Tournaments and Leaderboards
Casino tournaments can add competitive pressure because
leaderboard positions can change while an event remains active.
A player should not increase spending simply to defend a
ranking, reach a higher position or chase another participant
on the leaderboard.
Tournament activity should remain within the same personal
spending and time limits that apply to ordinary Star City Casino
play.
Sports Knowledge Does Not Guarantee an Outcome
Following football, boxing, tennis, basketball, cricket, AFL,
rugby or another sport closely can make the available markets
easier to understand, but knowledge of a sport cannot guarantee
a winning prediction.
Pre-match expectations can be affected by the actual event, and
confidence in a team, athlete or analysis should not be used as
a reason to increase a planned stake.
Sports wagering should remain within the same predetermined
budget and personal limits as any other gambling activity.
Loyalty Progress Should Not Control Your Spending
Loyalty ranks can make account progression visible, but reaching
the next milestone should never become a reason to extend a
session or spend more than planned.
Points, Comp Points, Free Spins and rank rewards are promotional
features. Personal limits should remain based on the player's
own financial circumstances rather than on progress toward a
loyalty target.
VIP Rewards Should Not Change Your Limits
Cashback, high-value deposit offers and other VIP-related
benefits can make continued activity feel more attractive, but
they should not determine how much money or time is spent.
Personal limits should remain based on affordability rather than
on an attempt to unlock, maintain or recover a particular VIP
reward.
Faster Games Still Need Deliberate Decisions
Instant and crash games can move through rounds more quickly
than some traditional casino formats. Live Casino tables can
also operate through shared betting windows that create a
continuous rhythm.
A faster game does not require faster spending decisions.
Take breaks, review the total amount already wagered and stop if
the pace of the game makes it difficult to maintain the
original plan.
Protecting Minors
Star City Casino is intended only for eligible adults aged
18 or over and for users who satisfy any additional legal-age
requirements applicable to their location.
Adults using shared devices should protect account credentials,
avoid saving login information where it can be accessed by
another person and sign out when gambling activity is finished.
Device-level restrictions can provide an additional layer of
protection on computers, phones and tablets shared with younger
family members.
Keep Your Account Personal
A Star City Casino account should only be used by the registered
account holder.
Giving another person access can make gambling history,
responsible-gambling controls and account ownership more
difficult to understand.
Login credentials should remain private and account activity
should reflect only the registered user's own decisions.
When a Complete Break May Be Appropriate
A break can be appropriate whenever gambling stops feeling
enjoyable or begins to affect finances, mood, relationships,
concentration or daily responsibilities.
There is no requirement to wait until a problem becomes severe.
Cooling-off, self-exclusion or simply stopping before another
deposit or wager can be used earlier.
Getting Support
If gambling becomes difficult to control, speak with someone
trusted and consider seeking appropriate independent
professional support.
Financial counselling or specialised gambling support can also
be useful when gambling has begun affecting money,
relationships or personal wellbeing.
If immediate financial or emotional harm is occurring, stop
gambling and prioritise obtaining appropriate assistance before
returning to gambling activity.
Requesting Account Restrictions
Responsible-gambling requests involving available limits,
cooling-off, account restrictions or self-exclusion should be
made through the account-control or support options available
within Star City Casino Online Casino.
The requested restriction should be selected carefully and any
account confirmation should be reviewed so it is clear when the
restriction becomes active.
Changes to Responsible Gambling Controls
Available responsible-gambling controls can change as Star City
Casino account features and operational procedures develop.
Users should rely on the controls currently shown inside their
account and review this page again when material changes to
responsible-gambling functions are introduced.
